Results from practices like yours.
Median results across 6 dental practices running Veda, from a solo provider to a five-location group.
- fewer missed calls
- 60%
- appointments recovered / month
- 25
- staff hours saved / week
- 7.5
Practice names have been changed to protect customer privacy.How we measured
Find a practice like yours
Tolvane Dental
Solo practice · 1 provider
Before Veda
~45
missed calls per week (est.)
The dentist was personally taking calls between patients, so calls during procedures, lunch, and evenings went unanswered.
What changed
- 1Veda covers lunch, evenings, and every call that comes in while the operatory is occupied
- 2Bookings go straight into the PMS
- 3No change to how the practice works
Results
- missed calls
- −71%
- appointments recovered
- +12/mo
- staff time saved
- 6 hrs/wk
Missed calls per week
“I used to juggle a patient and a phone in my mouth. Now I just see what got booked when I'm done.”
All results
Every practice, grouped by practice size. The one you picked above is highlighted.
| Solo practice | |||
|---|---|---|---|
| Tolvane DentalSolo practice | −71% | +12/mo | 6 hrs/wk |
| 2-3 locations | |||
| Kestrelwick DentistryCosmetic & implant | −66% | +17/mo | 5 hrs/wk |
| Quillmore Dental GroupGeneral dentistry | −62% | +38/mo | 11 hrs/wk |
| Pennarow DentalGeneral dentistry | −58% | +21/mo | 7 hrs/wk |
| Vessendale DentalGeneral dentistry | −54% | +29/mo | 8 hrs/wk |
| 5+ locations | |||
| Fernhollow Family DentalFamily dentistry | −48% | +55/mo | 9 hrs/wk |
How we measured
- Data source
- Phone-system call logs and PMS booking records.
- Baseline
- The 4 weeks before go-live.
- Measured over
- The first 90 days after go-live.
- Recovered appointment
- A booking made on a call that would previously have gone to voicemail or been abandoned.
Practice names have been changed to protect customer privacy. Every practice's numbers depend on its call volume, hours, and rules.
See Veda handle your exact call flows
Book a 30-minute demo. We'll model your real call volume, your PMS, and your rules, and show you the numbers you'd recover.